Do you relish the opportunity to provide support to colleagues when needed? And would you be confident that your team mates would do the same in return? This article from Gary Woollacott, Partner at Horton International, makes some great points about the value of personal interactions in building a team ethos. Rather than sending an email, take the time to pick up the phone or walk around the office and speak with colleagues. After all, stronger team relationships and better communication drive collaborative and more productive ways of working.